Sistem Pendukung Keputusan Manajemen Pemilihan Aplikasi Jasa Transportasi Online Menerapkan Metode ROC dan WASPAS

Transportation in Indonesia has various types of vehicles, ranging from two-wheeled to six-wheeled, which are adjusted according user needs. The ease ordering transportation services is also increasing with the application that can be downloaded on a smartphone. This provides convenience and security, as well setting tariff rates intended destination. Even though using an online service many advantages, such there some drawbacks users often face. One them discrepancy between travel time stated reality, result delays if urgent need. In addition, sometimes longer route even road closer destination, so driver must use alternative outside specified route. Therefore, evaluation applications used needs done by comparing one another. study aims Decision Support System (SPK) assist choosing best application, taking into account factors accuracy efficiency taken application. There DSS methods applied process selecting or object under study, this method ROC weighting level importance each criterion WASPAS for ranking alternative. final obtained Grab (A3) declared acquisition value 0.9331Decision